Requesting A Return

• Customers and Brand Partners have 90 days from the date of purchase to request a return for a refund less shipping costs. 
• Unused, partially used, or empty containers are acceptable for return.
• Products purchased in a pack must be returned as a complete pack to be eligible for return/refund.
• Items redeemed with Subscribe & Save Rewards or Product Credits are not eligible for return/refund.
• Customers and Brand Partners are responsible for return shipping costs.
• Items purchased on Bundle & Save will be adjusted to their wholesale price if not returned with their parent pack (parent pack = pack that the items were bundled under). 
• Note: Products purchased through an unauthorized vendor will not be accepted.

Please see the following instructions for requesting a return:

1. Log into your Amare.com account, hover over your name, and click "My Orders".
2. Locate the order with items you wish to return and click the purple "Return Order" button. 
3. Select the items you are wishing to return, provide a reason for the return and click "Continue."
4. Confirm the return details are correct and click "Confirm Return."
5. Print out the provided Return Slip to add to your return, pack up the items, and ship them back to our warehouse
   1. You will also receive email confirmation of the return request to your address on file. This email will contain the return instructions and warehouse address for the return.
   2. You can reach out to Customer Experience with the return tracking information to expedite your refund.

If you have any questions, please fee free to reach out to our Customer Experience team Monday - Friday from 7AM - 7PM MST, and Saturday 8AM - 12PM MST.