Canceling An Order

Please see the following instructions on how you cancel a processed order on your account:

1. Log into your account, hover over your name, and click "My Account". 
2. Find your order (it will generally be the first order shown when you go to the Orders menu) and click "Cancel Order."
   
3. Confirm the cancelation reason and click "Cancel Order" again to confirm.
   
4. Complete! You will see a confirmation of the cancelation. The status of the order invoice will reflect as cancelled and above the order will be a new invoice to reflect the refund to the original form of payment on the order. 

If you have any questions or concerns, please reach out to our Customer Experience team at [phone] Monday through Friday 7AM - 7PM MST, and Saturday 8AM - 12PM MST.